No Return Policy
At Sassy Southern Glam LLC, we take great pride in offering luxury wigs and hairpieces that meet the highest standards of quality, hygiene, and craftsmanship. Due to the intimate nature of our products and for the protection of all our customers, all sales are final.
Please Read Carefully Before Purchasing
No returns, exchanges, or refunds are accepted on wigs, hairpieces, or accessories.
Once a wig has been shipped, it is considered used for hygiene purposes and cannot be resold.
We strongly encourage customers to review all product descriptions, photos, cap details, measurements, and color information prior to purchasing.
Color appearance may vary slightly due to lighting, screen resolution, and individual perception.
Exceptions
The only exception to this policy is in the rare event that:
You receive the incorrect item, or
Your item arrives with a manufacturer defect
In these cases, you must notify us within 48 hours of delivery with clear photos of the issue. Approved claims will result in a replacement or store credit at our discretion. Items must remain unworn, unaltered, and in original condition with all tags attached.
Order Cancellations
Orders cannot be canceled once they have been processed.
Please double-check your order details before completing your purchase.
By completing a purchase with Sassy Southern Glam LLC, you acknowledge and agree to this No Return Policy.
If you have questions prior to ordering, we are happy to help—please contact us before purchasing so we can ensure you feel confident in your selection.